Privacy Policy

HomePrivacy Policy

1. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you register, make transactions, or interact with our platform.

Transaction Information: Details of your trades, including the amount, currency, and recipient details, are recorded to facilitate your transactions and ensure their security.

Usage Data: We collect information on how you use our platform, including your IP address, browser type, and browsing activity. This helps us enhance user experience and security.

2. How We Use Your Information

To Process Transactions: Your personal and transaction information is used to execute and verify your trades on our platform.

To Improve Our Services: Usage data allows us to refine our platform, ensuring a smooth and secure trading experience.

To Communicate With You: We may use your contact information to provide updates, respond to inquiries, and send important notifications related to your account and transactions.

3. Security Measures

Data Encryption: All sensitive data, including payment details, is encrypted using industry-standard protocols to prevent unauthorized access.

Account Protection: We use multi-factor authentication (MFA) and other security measures to protect your account from unauthorized access.

Regular Audits: Our platform undergoes regular security audits to identify and address potential vulnerabilities.

4. Sharing Your Information

With Third Parties: We do not share your personal information with third parties except as necessary to process your transactions or as required by law.

Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.

5. Your Rights

Access and Update: You can access and update your personal information through your account settings.

Data Deletion: You may request the deletion of your personal information. However, some data may be retained as required by law or for legitimate business purposes.

Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

6. Cookies and Tracking Technologies

Cookies: We use cookies to enhance your browsing experience and to gather usage data for analytics.

Third-Party Services: We may use third-party services, such as Google Analytics, to analyze website traffic and improve our services.

7. Changes to This Policy

Policy Updates: We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

8. Contact Us

Support: If you have any questions about this privacy policy or your personal data, please contact our support team via email.

Exchange Rules & Facility

Exchange Rules

  1. Always contact us through our official support email for inquiries.
  2. After making a payment, send us a screenshot as proof.
  3. Please allow 5-7 minutes for Payoneer transactions to be confirmed.
  4. We do not accept transactions in “Upcoming” or “Pending” status.
  5. Only transactions with a “Completed” status are accepted, and funds are added to your account.
  6. Credit card balance payments are not accepted.
  7. Always use the provided purpose in the transaction description.

Exchange Facility & Warnings

  • We accept transactions starting from 50 USD.
  • Before sending EUR or GBP, please confirm with us.
  • We offer the best rates for large amounts.
  • Regular users will receive enhanced support.
  • Our software helps you calculate and understand your transactions.
  • Follow our ranking page to become a special member.
  • Sending stolen or black money will result in the loss of your funds.

Disclaimer

PTOP is a trademark of Personal Exchange Website. We are not affiliated with MoneyGram, Western Union, Payoneer, WorldRemit, Paxum, PayPal, Amazon, OkPay, Payza, or any other payment method mentioned. We make no claims about being supported by or supporting these services. Their respective trademarks belong solely to them.

PTOP is a trademark of Personal Exchange Website. ptop.exchange has no relation to MoneyGram, Western Union, Payoneer, WorldRemit, Paxum, PayPal, Amazon, OkPay, Payza, Walmart, Reloadit, Perfect Money, WebMoney, Google Wallet, BlueBird, Serve, Square Cash, NetSpend, Chase QuickPay, Skrill, Vanilla, MyVanilla, OneVanilla, Neteller, Venmo, Apple, ChimpChange or any other payment method. We make no claims about being supported by or supporting these services. Their respective wordmarks and trademarks belong to them alone.